The 100% no-questions refund promise, mid-month partial-refund commitment, cancellation terms and support contact are included. The exact partial-refund calculation, processing timing, policy dates and any remaining legal terms must be completed before commercial launch.
Refund Policy
Our customer promise is a 100% refund with no questions asked. Customers may cancel at any time with no minimum term. If a customer cancels mid-month, a partial refund applies. The exact calculation and processing timing have not yet been supplied, so this page must be completed before checkout is enabled.
For refund and cancellation requests, use this quick form. It sends your registered email address, order number and optional reason privately to Rose & Etta support. You will see a confirmation here when it is accepted.
Prefer to use Paddle? You can also request a refund through your Paddle customer page at paddle.net. Paddle can help with refund requests and subscription cancellations.
Business identity
John Daly is the legal owner and a sole trader. The business/account name is TemuPrime, which trades as KingDing. Rose & Etta is the customer-facing brand. Website domain: KingDing.co.uk.
Sole trader contact address: The Don, Flat 4A, 2 Church Street, Altrincham, WA14 4DW, United Kingdom.
Customer support: support@kingding.co.uk.